Terms & Conditions / Privacy Notice

1. Agreement to Terms

By creating an account, booking a visit, or subscribing to any plan, you ("Client", "Customer", or "Subscriber") agree to these Terms & Conditions and acknowledge our Privacy Notice. These Terms form a binding agreement between you and Premium Island Construction Inc. (collectively, "Profixter", "we", "us").

We may update these Terms and our Privacy Notice from time to time. The latest version posted on our website will apply to new and ongoing use of the service. If you continue using the service after changes are posted, you accept the updated Terms.

2. Subscription & Billing

• Plans renew automatically month-to-month until you cancel.
• You can cancel any time before the next renewal period. Your plan remains active through the end of the already-paid period.
• Subscription fees are charged in advance. We generally do not issue refunds for partial months once a billing period has started.
• Any additional work or services beyond the covered plan items will be quoted and billed separately with your approval.

3. What's Included / Excluded

• Visits and services are limited to the scope, property type, and frequency described on your selected plan or on our Services/Plans page.
• Excluded and separately billed work includes (without limitation): plumbing, electrical, HVAC, roofing, major construction, structural work, and any work requiring a licensed trade where legally required.
• We reserve the right to determine, in our reasonable discretion, whether a requested task is in-scope or requires a separate estimate or licensed contractor.

4. Scheduling, Access & Cancellations

• Only one active booking at a time per account/address.
• You are responsible for providing safe and reasonable access to the property at the scheduled time.
• Please reschedule or cancel at least 24 hours in advance whenever possible. Repeated last-minute cancellations or no-access visits may result in limited future availability or account review.
• If our technician cannot gain access, we may treat the visit as used for that booking window to maintain fairness for all clients.

5. Fair Use & Service Abuse

Our subscription service is designed for normal, reasonable household use. To protect service quality and speed for all customers, we may review and limit usage that appears abusive or inconsistent with normal residential needs, such as:

• Excessive or back-to-back bookings beyond normal household needs.
• Serial same-day cancellations or repeated no-access visits.
• Using the plan primarily for commercial or investment properties.
• Unsafe, unsanitary, or hostile conditions at the service location.

We will typically provide a written warning and suggested adjustments. If you continue to misuse the service after a warning, we may suspend or terminate service to that customer or address and issue a refund only where required by law.

6. Materials, Third-Party Contractors & Estimates

• Materials may be supplied by you or by us with your approval. If we purchase materials, we may charge you our cost and any agreed handling or delivery fees.
• If a job requires licensed trade work or falls outside the plan, we will provide a separate estimate and obtain your approval before proceeding.
• We may coordinate or refer independent contractors. In those cases, they may have their own terms, warranties, and limitations of liability.

7. Photos, Video & Marketing Use of Project Content

To document our work quality, plan improvements, and promote our services, we may take reasonable before-and-after photos or short video clips of areas where we perform work.

• We will avoid capturing faces or clearly identifying personal information whenever reasonably possible, and we may blur or crop identifying details before external use.
• By using our services, you grant Premium Island Construction Inc. a non-exclusive, worldwide, royalty-free license to use such photos or videos for internal training, quality control, and external marketing, including on our website, social media, and advertising materials.
• If you do not want your property featured in our marketing, you may email us at my@profixter.com and we will honor your request on a going-forward basis.

8. Privacy & Data Use

We collect and store the information you provide (such as name, contact details, property address, service history, and communications) to operate our business, schedule visits, process payments, and communicate with you about your account and services.

We do not sell your personal information to third parties. We may share your information only with:

• Internal companies under common ownership and control with Premium Island Construction Inc., solely to provide or improve services.
• Service providers who help us operate (for example, payment processors, scheduling tools, communication tools, cloud hosting), under appropriate confidentiality obligations.
• Licensed contractors or specialists you approve to perform additional work.
• Government authorities or parties to a dispute when required by law or court order.

9. Security & Data Retention

We use reasonable technical and administrative measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted or stored electronically.

We keep your information as long as needed to provide the services, maintain legitimate business records, comply with our legal obligations, resolve disputes, and enforce our agreements. We may anonymize or aggregate data for analytics, which we may keep indefinitely.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR YOUR SUBSCRIPTION IN THE ONE (1) MONTH PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, OR DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY; IN SUCH CASES, WE WILL APPLY THE MAXIMUM LIMITATION PERMITTED BY APPLICABLE LAW.

11. Governing Law & Disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any disputes will be resolved in the courts or small claims courts located in Suffolk County, New York, unless another forum is required by law.

12. Contact

For questions about these Terms or our Privacy Notice, you can contact us:

Phone: 631-599-1363
Email: my@profixter.com